FAQs

How can I order a card for myself or as a gift?

To place an order for yourself or as a gift, visit https://thirdlove.totusgift.com/.

Are you a business looking to place a bulk order for ThirdLove Gift Cards?

To place a bulk order for digital gift cards or inquire about our physical gift cards, please click here or email thirdlove@giftcardhelp.com

Can I edit my bulk card order after it has been placed?

Because we process orders quickly, it may be difficult to change an order once it has been placed. But please reach out to us at 855-378-8162 or email thirdlove@giftcardhelp.com.

How do I redeem my ThirdLove Gift Card?

ThirdLove Gift Cards can be redeemed in the United States for authorized goods only at www.thirdlove.com by entering your gift card information at checkout.

Do ThirdLove Gift Cards have an expiration date or any associated non-use fees?

No, ThirdLove Gift Cards do not expire or incur any fees.

How can I check my Gift Card balance on a ThirdLove Gift Card?

Gift Card balances can be checked by applying the gift card to your cart at checkout or by contacting our team at thirdlove@giftcardhelp.com.

How can I request a refund for my ThirdLove Gift Card if it has a low balance?

Where required by law, remaining balances on cards may be subject to refund. If your ThirdLove Gift Card has a verifiable balance of $10 or less, please contact thirdlove@giftcardhelp.com to request a refund.

How can I request a replacement on a lost, stolen or damaged ThirdLove Gift Card?

To request a replacement or report a lost or stolen ThirdLove Gift Card, please contact thirdlove@giftcardhelp.com.